MacGrove Painting (“we,” “us,” “our,” or the “Company”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at https://macgrovepainting.com/ (the “Website”), contact us, request a quote, or engage with our painting services (interior/exterior painting, drywall repair, etc.) in the Twin Cities metro area and surrounding communities in Minnesota and Wisconsin.
By using the Website or providing us with information, you agree to the practices described in this Privacy Policy. If you do not agree, please do not use the Website or provide us with your information.
1. Information We Collect
We may collect the following types of information:
Personal Information You Provide Directly
When you submit a contact form, request a quote, schedule a consultation, or communicate with us (via phone, email, text, or in person), we may collect:
- Name
- Email address
- Phone number
- Mailing or property address
- Details about your painting project (e.g., scope, timeline preferences)
- Any other information you voluntarily provide
Automatically Collected Information
When you visit the Website, we (or our service providers) may automatically collect:
- IP address
- Browser type and device information
- Pages visited, time spent, and referring URLs
- Cookies, web beacons, or similar technologies (see Cookies section below)
Information from Third Parties
We do not typically purchase data from third parties, but if you interact with us through social media or review sites, we may receive publicly available information.
We do not collect sensitive personal information (e.g., health data, precise geolocation beyond project needs, racial/ethnic origin) unless directly relevant and disclosed by you for a specific project.
2. How We Use Your Information
We use the information we collect to:
- Respond to your inquiries, provide quotes, and schedule consultations or services
- Communicate with you about projects, appointments, updates, or follow-ups (including calls, texts, or emails)
- Improve our Website and services
- Operate, maintain, and secure the Website
- Comply with legal obligations or protect our rights
We do not sell your personal information to third parties for monetary or other valuable consideration. We do not use your information for targeted advertising beyond basic remarketing (if any tools are enabled).
3. Sharing Your Information
We may share your information in limited circumstances:
- With service providers (e.g., website hosting, email service, scheduling tools, payment processors) who assist us and are bound to protect your data
- With subcontractors or partners (e.g., material suppliers) only as necessary for your project and with appropriate safeguards
- To comply with law, respond to legal requests, or protect safety/rights (e.g., fraud prevention)
- In connection with a business transfer (e.g., merger or sale of assets)
We do not share your information broadly or for marketing purposes without your consent.
4. Cookies, Tracking Technologies, and Advertising Partners
We may use cookies (small text files), pixel tags, web beacons, and similar technologies to enhance your experience, analyze usage, remember preferences, and (if enabled) support advertising or remarketing.
- Essential cookies: Required for site functionality.
- Analytics and advertising cookies: Help us understand site traffic, measure performance, and potentially show relevant ads (e.g., retargeting visitors who viewed our services page with ads on Google or Facebook).
We partner with the following typical third-party advertising and analytics companies, which may collect data about your visit to our Website (such as IP address, browser type, pages viewed, and interactions) for their services:
Google Analytics and Google Ads (including any advertising features like remarketing or conversion tracking): These Google services use cookies and similar technologies to collect and process data about how you use our Website. This may include sharing anonymized data with Google for analytics, measuring ad performance, and showing personalized ads based on your prior visits to our site or other sites. Google may combine this data with information from other sources. For more details and to opt out of personalized ads from Google, visit Google’s Ad Settings or the Google Analytics opt-out page.
Meta (Facebook/Instagram) Pixel: If we use Meta’s advertising tools, the Pixel tracks actions on our Website (e.g., form submissions or page views) to measure ad effectiveness, optimize campaigns, and enable retargeting (showing our ads to you on Facebook or Instagram). Meta may use this data for its own purposes, including personalized ads. To manage Meta ads preferences or opt out, visit your Facebook/Instagram ad settings or the Meta Business Tools opt-out.
You can manage or disable cookies through your browser settings (e.g., blocking third-party cookies). Note that doing so may limit some site features or prevent personalized ads. We do not control these third parties’ full practices—review their privacy policies (Google; Meta) for more info.
5. Data Security
We implement reasonable administrative, technical, and physical safeguards to protect your information from unauthorized access, loss, or misuse. However, no method of transmission over the internet or electronic storage is 100% secure, so we cannot guarantee absolute security.
6. Data Retention
We retain your personal information only as long as necessary for the purposes outlined (e.g., to complete your project, respond to inquiries, or meet legal requirements). Project-related info may be kept for warranty or record-keeping purposes (typically 3–7 years). Contact/marketing info may be retained until you opt out or request deletion.
7. Your Rights and Choices
Depending on applicable law (e.g., if thresholds under Minnesota Consumer Data Privacy Act are met, though unlikely for our small business), you may have rights to:
- Access, correct, or delete your personal information
- Opt out of certain processing (though we do not sell data)
To exercise rights or opt out of communications:
- Email us at info@macgrovepainting.com
- Call (651) 243-0747
- Reply “STOP” to any text message
We will respond to verifiable requests in accordance with applicable law.
8. Children’s Privacy
Our Website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If we become aware of such collection, we will delete it.
9. Third-Party Links
The Website may contain links to third-party sites (e.g., social media, review platforms). We are not responsible for their privacy practices. Review their policies separately.
10. Changes to This Privacy Policy
We may update this Policy from time to time. Changes will be posted here with a revised “Last Updated” date. Your continued use of the Website after changes constitutes acceptance.
11. Contact Us
For questions about this Privacy Policy or our practices:
MacGrove Painting
Phone: (651) 243-0747
Email: info@macgrovepainting.com
Address: 200 Exchange St. S #319, Saint Paul, MN 55102
Thank you for trusting MacGrove Painting with your painting needs and your information!